Effective Date: 01.11.2024
At Outclo Fashion, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and make a purchase on our website, OutcloFashion.com.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information when you interact with our website, including:
Personal Information:
- When you create an account or place an order, we collect details such as your name, email address, shipping address, billing address, and payment information.
- Contact information for customer service queries.
Automatically Collected Information:
- We automatically gather information about your device, IP address, browser type, and how you interact with our site, using cookies and similar tracking technologies (see the “Cookies” section below).
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing Orders: Your information is used to process transactions, send order confirmations, and provide updates on shipping.
- Customer Service: To respond to your questions and provide assistance.
- Improving Our Website: We analyze user behavior to enhance the functionality and user experience of our site.
- Marketing: With your consent, we may send promotional emails or special offers.
- Fraud Prevention: To prevent fraudulent activity and ensure the security of transactions.
3. Sharing Your Information
We respect your privacy and do not sell or share your personal information with third parties for marketing purposes. However, we may share information with:
- Service Providers: Third-party vendors who assist us with operations, such as payment processing, order fulfillment, shipping, and marketing.
- Legal Requirements: If required by law, we may disclose your information in response to lawful requests from authorities.
4. Cookies and Tracking Technologies
OutcloFashion.com uses cookies and similar technologies to provide a personalized shopping experience and to collect data on site usage. Cookies help us:
- Remember your login details and preferences.
- Keep track of items in your shopping cart.
- Analyze site traffic and performance.
You can control cookie preferences through your browser settings, though some features of the site may not function correctly if cookies are disabled.
Types of Cookies We Use:
- Essential Cookies: Necessary for the site to function (e.g., shopping cart and checkout).
- Performance Cookies: Help us improve the site by analyzing how users interact.
- Marketing Cookies: Used to deliver relevant ads and promotions.
5. Payment Information
Outclo Fashion does not store your payment information directly. Payment details are encrypted and securely processed by our third-party payment processors, which comply with industry standards for data protection and PCI-DSS (Payment Card Industry Data Security Standards).
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, we retain order information for tax and legal compliance.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct your personal data.
- Deletion: Request the deletion of your personal information.
- Opt-out: Opt-out of marketing communications by unsubscribing from emails or adjusting your account preferences.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
To exercise these rights, please contact us at contact@outclofashion.com.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. However, no online transmission can be 100% secure, so we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to other sites that we do not operate. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically for any updates.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your rights, please contact us using the contact page provided.
By using OutcloFashion.com, you consent to the practices described in this Privacy Policy.