Effective Date: 01.11.2024
Welcome to Outclo Fashion! These Terms and Conditions outline the rules and regulations for using our website, OutcloFashion.com. By accessing and shopping on our site, you agree to comply with these Terms and Conditions.
1. General Information
OutcloFashion.com is an online retailer of men’s designer clothing and accessories. These terms govern all transactions, purchases, and interactions on the site. Please read them carefully before making a purchase.
2. Product Information
We strive to provide accurate descriptions and images of our products. However, slight variations in color, design, or fabric may occur due to different display settings or manufacturing processes. All sizes listed are standard; please refer to the product size guide for specific measurements.
3. Ordering and Payment
By placing an order, you agree to provide accurate and complete information for the transaction. We accept the following payment methods: all cards provided and cash.
All prices listed on the website are in AED and include applicable taxes. Any shipping fees will be displayed at checkout.
4. Dispatch and Delivery
Dispatch Time: Orders are processed and dispatched within 1-3 business days from the time of purchase in Dubai.
Delivery Time: Once dispatched, delivery times may vary based on your location. You will receive a confirmation email with tracking information once your order has been shipped.
Please ensure that your delivery details are accurate. We are not responsible for delays caused by incorrect information provided by the customer.
5. Returns and Exchanges
We offer a 7-day return policy from the date of delivery, subject to the following conditions:
- Condition: Items must be returned in their original, unworn condition, with all tags attached and in their original packaging.
- Non-returnable items: Underwear, socks, and other intimate apparel cannot be returned due to hygiene reasons.
- Return Process: To initiate a return, please contact us at contact@outclofashion.com within 7 days of receiving your order. We will provide instructions for sending the item(s) back.
Return shipping costs are the responsibility of the customer unless the product is faulty or incorrect. Refunds will be processed to the original payment method once the item is received and inspected.
Exchanges: If you wish to exchange an item, please follow the return process and place a new order for the desired item.
6. Refunds
Refunds will be issued once returned items have been inspected and approved. Please allow 7 days for the refund to appear on your payment method. Shipping fees are non-refundable unless the return is due to a fault on our part.
7. Cancellation Policy
If you wish to cancel your order, please contact us as soon as possible at contact@outclofashion.com. Once the order has been dispatched, cancellation is no longer possible, and you will need to follow the return process.
8. Intellectual Property
All content on OutcloFashion.com, including text, images, logos, and designs, is the intellectual property of Outclo Fashion. Unauthorized use or reproduction of this content is prohibited.
9. Limitation of Liability
We make every effort to ensure that the information and products on our site are accurate and reliable. However, Outclo Fashion will not be liable for any indirect or consequential damages arising from the use of our website or products.
10. Privacy
We value your privacy. Please refer to our [Privacy Policy] for information on how we collect, use, and protect your personal data.
11. Changes to the Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website. Please review these terms regularly to stay informed of any updates.
12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us using the contact page provided.